Responsibilities:
Primary Function:
The Forum Moderator or Game Representative is the customer support representative for a particular game and is responsible for assisting and responding to game's concerns.
Responsibilities
Player retention through customer service and forum moderation
• Document and report feedback given by players for continuous improvement of game and game's processes and procedures
• Address player concerns regarding the game, and refer account-related/ technical questions to the proper channels
• Establish rapport with player guilds in the community
• Promote mobiusgames to the gaming community through different avenues including in-game messaging and gaming forums
• Assist in process and/ or facilitate in-game events
• Assist in process and/ or facilitate needed tasks for Dekaron promos/ premium services, such as prize insertion, item recovery, tracking winners online, etc.
Participation in outdoor/offline events specific to the game
Game testing assisting in
• Performing bug hunting during game launch implementation and for patch releases
• Performing hack testing to ensure a hack-free game
• Performing server testing after every Dekaron maintenance
Game & forum monitoring
• Monitor game for offenders (players violating game policies and Terms of Use agreement), and enforce game policies
• Monitor game for possible game disturbances and imbalances which may or may not have resulted from said offenses, document them, and remedy them
• Monitor forums for offenders (forum members violating policies), and in-game offenders reported by forum members, and enforce policies
• Document and report current in-game/ forum community and technical issues
Additional Tasks: Assist with needed game mastering tasks in other mobiusgames products
Key Result Areas
Operational Game Performance
Success Measure: Customer Service to game community , event & service processing, game monitoring
Documentation and Reporting
Success Measure: Quality Assurance
Operational Professionalism
Success Measure: Schedule Adherence
Requirements:
Education:
• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Advertising/Media, Art/Design/Creative Multimedia or equivalent
• Required language(s): English, Filipino
Experience:
• At least 1 year(s) of working experience in Online/Web activities preferrably MMORPG and related field is required for this position.
• Work specializing in Marketing/Business Development or equivalent is an advantage.
Competencies (Knowledge, Skills, Abilities):
• Excellent communication and written skills
• Strong motivation and high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested skills
• Knowledge of community tools (IRC, forums, etc.)
Others Requirements:
• Passion for playing online games
• Community-management experience in the gaming industry is a plus
• Meticulous and inquisitive
• Determined, level-headed and fair-minded
• Ethical, fair, and methodical in thinking (not emotional)
• Dedicated to customer satisfaction
• Willingness to work graveyard shift when required
• Solid character references from direct supervisors
• 255 Full-Time positions available.
Note: only those found to be qualified will be contacted.
Responsibilities:
Primary Function:
The Forum Moderator or Game Representative is the customer support representative for a particular game and is responsible for assisting and responding to game's concerns.
Responsibilities
Player retention through customer service and forum moderation
• Document and report feedback given by players for continuous improvement of game and game's processes and procedures
• Address player concerns regarding the game, and refer account-related/ technical questions to the proper channels
• Establish rapport with player guilds in the community
• Promote mobiusgames to the gaming community through different avenues including in-game messaging and gaming forums
• Assist in process and/ or facilitate in-game events
• Assist in process and/ or facilitate needed tasks for Dekaron promos/ premium services, such as prize insertion, item recovery, tracking winners online, etc.
Participation in outdoor/offline events specific to the game
Game testing assisting in
• Performing bug hunting during game launch implementation and for patch releases
• Performing hack testing to ensure a hack-free game
• Performing server testing after every Dekaron maintenance
Game & forum monitoring
• Monitor game for offenders (players violating game policies and Terms of Use agreement), and enforce game policies
• Monitor game for possible game disturbances and imbalances which may or may not have resulted from said offenses, document them, and remedy them
• Monitor forums for offenders (forum members violating policies), and in-game offenders reported by forum members, and enforce policies
• Document and report current in-game/ forum community and technical issues
Additional Tasks: Assist with needed game mastering tasks in other mobiusgames products
Key Result Areas
Operational Game Performance
Success Measure: Customer Service to game community , event & service processing, game monitoring
Documentation and Reporting
Success Measure: Quality Assurance
Operational Professionalism
Success Measure: Schedule Adherence
Requirements:
Education:
• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Advertising/Media, Art/Design/Creative Multimedia or equivalent
• Required language(s): English, Filipino
Experience:
• At least 1 year(s) of working experience in Online/Web activities preferrably MMORPG and related field is required for this position.
• Work specializing in Marketing/Business Development or equivalent is an advantage.
Competencies (Knowledge, Skills, Abilities):
• Excellent communication and written skills
• Strong motivation and high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested skills
• Knowledge of community tools (IRC, forums, etc.)
Others Requirements:
• Passion for playing online games
• Community-management experience in the gaming industry is a plus
• Meticulous and inquisitive
• Determined, level-headed and fair-minded
• Ethical, fair, and methodical in thinking (not emotional)
• Dedicated to customer satisfaction
• Willingness to work graveyard shift when required
• Solid character references from direct supervisors
• 255 Full-Time positions available.
Note: only those found to be qualified will be contacted.
The Game Master is the subject matter expert for a particular game and is responsible for managing and building the game's community.
Responsibilities
Player retention and management
• Document and report feedback given by players for continuous improvement of game and game's processes and procedures
• Address player concerns regarding the game, and refer account-related/ technical questions to the proper channels
• Management of player guilds in the community
• Manage effective communication between mobiusgames and the gaming community through different avenues including in-game messaging and gaming forums
• Process and/ or facilitate in-game events
• Process and/ or facilitate needed tasks for Dekaron promos/ premium services, such as prize insertion, item recovery, tracking winners online, and others
Participation in outdoor/offline events specific to the game
Game testing
• Perform bug hunting during game launch implementation and for patch releases
• Perform hack testing to ensure a hack-free game
• Perform server testing after every Dekaron maintenance
Game & forum monitoring
• Monitor game for offenders (players violating game policies and Terms of Use agreement), and enforce game policies
• Monitor game for possible game disturbances and imbalances which may or may not have resulted from said offenses, document them, and remedy them
• Monitor forums for offenders (forum members violating policies), and in-game offenders reported by forum members, and enforce policies
• Document and report current in-game/ forum community and technical issues
Additional Tasks: Assist with needed game mastering tasks in other mobiusgames products
Key Result Areas
Operational Game Performance
Success Measure: Community management, event & service processing, game monitoring
Documentation and Reporting
Success Measure: Quality Assurance
Operational Professionalism
Success Measure: Schedule Adherence
Requirements:
Education:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.
Required language(s): English, Filipino
Experience:
At least 2 year(s) of working experience in Online/Web activities preferrably MMORPG or related field is required for this position
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
Competencies (Knowledge, Skills, Abilities):
Excellent communication and written skills
Strong motivation and high level of commitment
Excellent teamwork skills
Autonomy and rigor are requested skills
Knowledge of community tools (IRC, forums, and others)
Other Requirements:
Passion for playing online games
Community-management experience in the gaming industry is a plus
Meticulous and inquisitive
Determined, level-headed and fair-minded
Ethical, fair, and methodical in thinking (not emotional)
Dedicated to customer satisfaction
Willingness to work graveyard shift when required
Solid character references from direct supervisors
Note: only those found to be qualified will be contacted.
Email CV / Resume to: jobs@kaizenph.net
Call: +632 7516211 for Interview Schedule
Look for: Bodj / Jon
After gathering call success data we can then proceed to discuss different customer contact structures, determining on what works best to push your project post-pilot.
We will be going over the call script, protocols of how you want your calls to be handled, and Agents’ training.
Our company customizes solutions for your needs.
We know how important it is for a Telemarketing Contact Center to provide a positive experience for our client's customers. We understand that we are an extension of your company and ensure that our agents are selling your products as if they were our own.
Requirements:
• Bachelors Degree
• At least 1 yr Collections experience
• Excellent Communications skills
• Strong personality and customer-service oriented
• Must be willing to travel in the US for training
• 50k signing bonus for successful candidates who will go on training to the US
• Willing to work night shifts
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
1. Minimum 2 years of University studies required. Technical certifications and /or Bachelor’s degree in computer related studies preferred.
2. Previous work experience required: one (1) year related experience in help desk, network technician, technical sales or customer service required
3. Summarize the minimum kinds of knowledge, skills and abilities required to do this job:
· Basic knowledge of hardware or software
· Skill in: keyboarding, MS Office Suite (Word & excel), basic sales skills, time management; good communication skills (written & verbal) excellent listening skills, good comprehension skills
· Ability to: learn complex proprietary systems; to work as team member or independently, to relay/share information accurately:
1. Must be able to work flexible hours as needed
2. Must have basic knowledge in using office equipment (Calculator, Personal computer or terminal, Computer printer, FAX, Photocopier, Telephone, Carts)
All qualified applicants will be scheduled for the 100 hours free training program. After the program they will be endorsed to call-center companies.
Email resumes to: hr@nxtacademy.com
Please include contact numbers preferably cell phone numbers. You will be contacted immediately through text. You can also text 0916-719-1951 or 0908-686-3265 or call 426-3506 for inquiries.
You can also visit 2/F 873 B.P. Mata Bldg. EDSA, Quezon City. The building is near Quezon Avenue, right next to CENSUS and Merced.
1. $20 PER SALE FOR ADVERTISING.
This will only require you to get a minimum of 1 sale per day. Commission will be paid weekly via XOOM or WESTERN UNION. So it is very important for you to send your resume with your current home address.
2. $1 PER EXCESS OF 5 LEADS GENERATED FOR LEAD GENERATION.
The client only require us to get a minimum of 5 lead generated per day. In excess of that you will get your commission for a dollar and will be paid weekly. This is a very easy campaign. All you need to do is just ask few questions from the policy holders individual or corporate.
If you find this interesting and would want to gain an experience and a possible contract signing if proven worthy then send your resume with photo.
Add me to your contact list in SKYPE: ecustomerservice1. Send me your YM ID we will use it to communicate. But I will provide you your own SKYPE account for calling.
Provides and maintains the highest possible standard of customer service for clients
Promptly answer support related emails and phone calls
Resolve customer requests and questions promptly, courteously and professionally
Maintains privacy of clients and its customers' account information
Work independently and efficiently to meet deadlines
Qualifications:
A Bachelor or Master Degree
At least 3 years BPO experience
Self-motivated, detail-oriented, highly-organized and a team player
Proficient in Internet related applications such as Email and web browsers
Excellent oral and written communication skills (other languages are a plus!)
Willing to work in shifting schedules and during weekends, nights and storms
Strong interpersonal Skills, friendly personality
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
Requirements:
• Bachelors Degree
• At least 1 yr Collections experience
• Excellent Communications skills
• Strong personality and customer-service oriented
• Must be willing to travel in the US for training
• 50k signing bonus for successful candidates who will go on training to the US
• Willing to work night shifts
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
1. Minimum 2 years of University studies required. Technical certifications and /or Bachelor’s degree in computer related studies preferred.
2. Previous work experience required: one (1) year related experience in help desk, network technician, technical sales or customer service required
3. Summarize the minimum kinds of knowledge, skills and abilities required to do this job:
· Basic knowledge of hardware or software
· Skill in: keyboarding, MS Office Suite (Word & excel), basic sales skills, time management; good communication skills (written & verbal) excellent listening skills, good comprehension skills
· Ability to: learn complex proprietary systems; to work as team member or independently, to relay/share information accurately:
1. Must be able to work flexible hours as needed
2. Must have basic knowledge in using office equipment (Calculator, Personal computer or terminal, Computer printer, FAX, Photocopier, Telephone, Carts)
I have a commission based campaign that I want you to call and the job is very simple. Reply to this ad and I will answer promptly. I am in need of 5 people as a starter and can start ASAP. I will train you and send you everything you need to know. You must have your Skype account ready so we could start ASAP.
Add me to your Skype contact list: ecustomerservice1
Then look no further.....Immediate opportunities available in our state-of-the-art call center in Richmond. This is a fantastic opportunity to join an organization truly dedicated to your career success!!!
We are an international collections agency that has been in accounts receivable management services and call center solutions for over 50 years!!
This is your chance to be a part of a stable company offering job security!!
Requirements
We are only interested in individuals who have a great attitude, a desire to succeed, and the ability to work well in a team environment. The Collection Specialist will have quotas to meet and exceed in a fast paced environment.
You will need:
Customer service experience is a must!!
Previous collection experience is a plus!!!!
Great communication skills as well as the ability to be a problem solver!
Ability to thrive in a goal oriented environment!
As a Collection Specialist you will have uncapped commissions or bonus opportunities every month!!! We strive to promote from within so career advancement is also available. Health, dental, personal days, tuition reimbursement, etc., are among our many benefits.
1. At least minimum of 1 year experienced in B2B appointment setting
2. College level
3. Willing to work graveyard shift (5-6 days of work)
4. Goal and results oriented individual
Requirements:
• Bachelors Degree
• At least 1 yr Collections experience
• Excellent Communications skills
• Strong personality and customer-service oriented
• Must be willing to travel in the US for training
• 50k signing bonus for successful candidates who will go on training to the US
• Willing to work night shifts
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
MSloane Consulting, a leader in the mining and construction equipment procurement, disposition and valuation market in the Philippines and Southeast Asia, is seeking two (2) experienced and professional Customer Care Specialists for an exciting newly launched venture.
Join our team now on the ground floor of our new venture and you have the opportunity to earn a very competitive base salary + uncapped commissions, grow your career and take part in team-building events. At MSloane Consulting we “work hard & pay hard.”
Job Description:
• On-line and telephone sales – hot, warm & cold call sales
• Full Sales-Cycle management
• Assisting in development and execution of marketing campaigns
• Assisting in development and management of CRM (Client Relationship Management) SOPs for global sales team
• In the future, position may require travel within the Philippines or internationally
• Must be willing to work shifts, including graveyard
• Amenable to working on weekends, holidays and extra hours when necessary
Requirements:
• Open to males and females 26+ years old
• Candidates must have completed at least a minimum 2 years of course work from reputable a college or university; preferably in business, PR/marketing, journalism, but open to all. College/university graduates a ++
• Candidates must have at least 2-5 years professional experience, with a minimum of 6 months of outbound sales experience with proven results
• Excellent customer service and selling skills
• Outspoken, assertive and a team player
• As our customer-base is global, candidates MUST speak fluent English with minimal accent. Speakers of Arabic, Mandarin (Chinese), Spanish or Japanese a ++
• Candidates must be able to communicate with business acumen
• Applicants must be willing to work in Makati
• Applicants should be Filipino citizens or hold relevant residence status
• FOR IMMEDIATE HIRE!!!
All qualified applicants will be scheduled for the 100 hours free training program. After the program they will be endorsed to call-center companies.
Email resumes to: hr@nxtacademy.com
Please include contact numbers preferably cell phone numbers. You will be contacted immediately through text. You can also text 0916-719-1951 or 0908-686-3265 or call 426-3506 for inquiries.
You can also visit 2/F 873 B.P. Mata Bldg. EDSA, Quezon City. The building is near Quezon Avenue, right next to CENSUS and Merced.
Requirements:
• Bachelors Degree
• At least 1 yr Collections experience
• Excellent Communications skills
• Strong personality and customer-service oriented
• Must be willing to travel in the US for training
• 50k signing bonus for successful candidates who will go on training to the US
• Willing to work night shifts
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
LANDMARKS: BEHIND ROBINSONS GALLERIA/BESIDE HOLIDAY INN
NOTE: INTERESTED PARTIES WHO WILL APPLY ONLINE IS ADVISED TO KEEP THEIR LINES OPEN ALL THE TIME FOR THEY WILL BE CONTACTED (VIA MOBILE INDICATED ABOVE) WITHIN THE DAY THEY APPLIED OR THE NEXT BUSINESS DAY FOR IMMEDIATE PROCESSING. THANK YOU VERY MUCH.
* Completed at least 2 years in college or a 2-year vocational course.
* Above Average English verbal communication skills including active listening.
* Computer literate and must be proficient in keyboarding.
* Willing to work on shifting schedules / graveyard shift.
* Full-time positions available.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
Offshoring has state-of-the-art, best-in-breed technology quartered in its spacious office in Ortigas, Pasig City, where it holds a modernistic and highly functional swimming pool and cafeteria, all for the employees' advantage, efficiency, and well-being. Attractive and competitve salary awaits the qualified candidate. Kindly submit your updated resume to
Provides and maintains the highest possible standard of customer service for clients
Promptly answer support related emails and phone calls
Resolve customer requests and questions promptly, courteously and professionally
Maintains privacy of clients and its customers' account information
Work independently and efficiently to meet deadlines
Qualifications:
A Bachelor or Master Degree
At least 3 years BPO experience
Self-motivated, detail-oriented, highly-organized and a team player
Proficient in Internet related applications such as Email and web browsers
Excellent oral and written communication skills (other languages are a plus!)
Willing to work in shifting schedules and during weekends, nights and storms
Strong interpersonal Skills, friendly personality
FOR IMMEDIATE HIRING!!!
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
1. Minimum 2 years of University studies required. Technical certifications and /or Bachelor’s degree in computer related studies preferred.
2. Previous work experience required: one (1) year related experience in help desk, network technician, technical sales or customer service required
3. Summarize the minimum kinds of knowledge, skills and abilities required to do this job:
· Basic knowledge of hardware or software
· Skill in: keyboarding, MS Office Suite (Word & excel), basic sales skills, time management; good communication skills (written & verbal) excellent listening skills, good comprehension skills
· Ability to: learn complex proprietary systems; to work as team member or independently, to relay/share information accurately:
1. Must be able to work flexible hours as needed
2. Must have basic knowledge in using office equipment (Calculator, Personal computer or terminal, Computer printer, FAX, Photocopier, Telephone, Carts)
Do you have the skill required for this fast, challenging and rewarding career?
◦ Passion for improvement.
◦ Can you make Clients smile?
◦ Fluent English; Read, Write and Speak.
◦ Energetic and Motivated.
◦ Comfortable with the Internet and Computers.
◦ Presentable and effective in person.
Interested or do you know someone who is?
* Schedule of Examination : Monday to Friday 8:00 am to 3:00 pm
o 8th Flr. Unit N-O CyberOne Bldg. Eastwood, Libis, Q.C.
* Please advise for confirmation or call (0922)943-5082 / (0905)222-6780
* E-mail your curriculum vitae to janet@myotd.com
• Job Openings:
* Customer Service and Email/Chat Support Associate
* Virtual Customer Support Team Member
* Virtual Executive Assistant
* Accounts Receivable Administrator
* PHP Programmer
* System Administrator
* Book keeper
* SEO
* Writer/Copywriter
Do you have the skill required for this fast, challenging and rewarding career?
◦ Passion for improvement.
◦ Can you make Clients smile?
◦ Fluent English; Read, Write and Speak.
◦ Energetic and Motivated.
◦ Comfortable with the Internet and Computers.
◦ Presentable and effective in person.
Interested or do you know someone who is?
* Schedule of Examination : Monday to Friday 8:00 am to 3:00 pm
o 8th Flr. Unit N-O CyberOne Bldg. Eastwood, Libis, Q.C.
* Please advise for confirmation or call (0922)943-5082 / (0905)222-6780
* E-mail your curriculum vitae to janet@myotd.com
• Job Openings:
* Customer Service and Email/Chat Support Associate
* Virtual Customer Support Team Member
* Virtual Executive Assistant
* Accounts Receivable Administrator
* PHP Programmer
* System Administrator
* Book keeper
* SEO
* Writer/Copywriter
Good compensation package awaits those who will qualify.
Base salary is 17000Php plus bonuses depending on the work performance.
For WebDesigners, we will need an online portfolio along with your resume
Interviews are held daily from 9PM to 9AM Manila time, the job will be for night shift.
Please do email or send us your resume ahead for reviewing, we will then schedule you for an interview.
Walk-in applicants are welcome for the SEO/link builder position.
Good English is a plus
For interested Applicants, feel free to contact us through the following:
Email: Admin@therosedress.com
Please always CC your resume and applications to: ss_komi01@yahoo.com
Mobile number: (+63) 919-814-6189
Must be fluent in English and have a friendly, professional phone demeanor.
Previous phone sales experience is necessary.
Must be organized and results driven.
Must be available to call the United States during US business hours.
With a minimum of 2-year IT education (undergraduate of IT vocational course may be considered) or a major in mobile telecommunication or computer related course
Has a minimum of 6-moth experience for technical (IT) account or 1 year experience for customer service account
Very proficient in English
With very good customer service skills
Willing to start IMMEDIATEY
Send your resume to esenoran@businesstrendsph.com with the subject “csr”
AND/OR
Proceed to Unit 1603 Jollibee Plaza Building F. Ortigas Jr. Road (formerly Emerald Avenue), Ortigas Center Pasig City.
Weekdays, 8am to 4pm
Bring 3 copies of your resume
LANDMARKS: BEHIND ROBINSONS GALLERIA/BESIDE HOLIDAY INN
NOTE: INTERESTED PARTIES WHO WILL APPLY ONLINE IS ADVISED TO KEEP THEIR LINES OPEN ALL THE TIME FOR THEY WILL BE CONTACTED (VIA MOBILE INDICATED ABOVE) WITHIN THE DAY THEY APPLIED OR THE NEXT BUSINESS DAY FOR IMMEDIATE PROCESSING. THANK YOU VERY MUCH.
All qualified applicants will be scheduled for the 100 hours free training program. After the program they will be endorsed to call-center companies.
Email resumes to: hr@nxtacademy.com
Please include contact numbers preferably cell phone numbers. You will be contacted immediately through text. You can also text 0916-719-1951 or 0908-686-3265 or call 426-3506 for inquiries.
You can also visit 2/F 873 B.P. Mata Bldg. EDSA, Quezon City. The building is near Quezon Avenue, right next to CENSUS and Merced.
COMPENSATION PACKAGE:
• 18 k basic salary
• 2 k complexity allowance
• 1 k rice allowance upon regularization
• 30% Night Differential
• 100% Health Benefits for regular employees
FOR IMMEDIATE HIRING!!!
WE OFFER COMPETITIVE AND FLEXIBLE SALARY WITH MEAL AND TRAVEL ALLOWANCES, SIGNING BONUSES, NIGHT DIFFERENTIAL AND HMO BENEFITS.
IF INTERESTED, TEXT YOUR FULL NAME TO: 0920-970-6857 OR
CALL: 631-8230 LOC. 130 AND LOOK FOR ZEN
OR EMAIL YOUR RESUME TO: mjchua@teledevelopment.com
Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.
Required skill(s): 50 WPM
Fluent in written and spoken American English
Fresh graduates/Entry level applicants are encouraged to apply.
Excellent / proven technical knowledge in computers, specifically PC troubleshooting, knowledgeable in OS, Win95/98/2000/XP and Microsoft Office.
Applicants should be Filipino citizens or hold relevant residence status.
Technical Requirements:
Virus and spyware protection software and a working firewall.
Must have your own PC and high speed / stable internet connection.
Quiet, private work space.
They are a multi-awarded company & have been recognized by prestigious publications, associations and their own customers in the US, UK and Brazil including: Business Week Magazine (100 Hottest Growth companies, 2006) & Forbes Magazine (Elite Performers of 400 Best companies, 2006.
The client is looking for talent to join its IN-HOUSE contact center and support services arm, specifically a CUSTOMER SERVICE ONLINE PROGRAM MANAGER.
You must have prior success in back office customer service environments with direct experience managing a team of customer service representatives (CSRs) as they ensure that customers receive an adequate level of service or help with their questions and concerns. In handling customers’ complaints, customer service representatives must attempt to resolve the problem according to guidelines established by the company.
Experience managing call center activities (developing, implementing & directing telemarketing programs/procedures), leading team leaders & CSRs is preferred but not required.
Willingness to work on graveyard shifts is a MUST.
Requirements: Bachelors/College Degree in any field;
Required skills: Computer literacy, performance and project management.
Required language(s): Very good verbal/written English.
Experience: At least 5 years experience in a related field. Presently a Supervisor/5 yrs+ experienced employee specializing in Customer Service.
ALBa Consultancy
… is made up of seasoned HR/recruitment professionals with more than 21.5 years of cumulative experience in a comprehensive range of Human Resource areas of practice: recruitment, assessment, training & development, as well as organizational development. They’ve held top/senior positions in a good number of executive search firms within the Asian region, and have built up extensive networks and professional business relationships through their respective engagements with local and foreign organizations.
- phone support
- email support
- live chat support
- by: responding to the clients’ issues and concerns; handling customer inquiries); and providing information on products and services
Requirements:
* Computer literate and must be proficient in keyboarding.
The leads that I have are all fresh leads and loaded but we can generate leads for you: Pest Control, Roofing Services, Trucking Companies...etc.,
I am selling per lead for $2/leads if your order is only 500 leads but if you will buy in bulk you can get it for only $1.50( 1000 leads up). I have a ready sample for testing but only 100 leads from 4 files.
We are serving 2 American Clients already with an order of 2500 leads per week. If you are interested reply to this ad then I will response promptly.