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I am a detailed, hard-working professional with more than 5 years of combined customer service, collections, and administrative experience. I specialized in providing excellent service and can work under pressure and disciplined in terms of deadlines.

My experience includes:
*Phone, Email, Chat Customer Service Support
*Phone, Email, Chat Collections Specialist (Mortgage Collector, 30s-Preforeclosure)
*Accounts Receivable (account reconciliation, working with Business Development Managers and Directors to come up with a strategy for companies to settle unpaid invoices)
*Real Estate Market Researcher/VA (conducting surveys to identify market trends in the area)
*Data Mining/Web Scrape (scraping leads from specific websites and creating a file/sheet from it)
*Data Entry Specialist (keeping the database or system up-to-date)

Skills/Tools Used:
•Experience in using Podio
•Data Entry/Mining/Scraping on Zillow, Craigslist
•Minimal background on Shopify
•Good command in English
•Knowledge of MS Word, Excel
•Data Entry expert
•Time and Balance Manager
•Good command in English
•Ring Central, Hubstaff, Asana, Slack
•Experience in using Amazon Seller Central

Feel free to reach out.
  • do NOT contact me with unsolicited services or offers

post id: 6697455026

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